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A leading software, technology business who provide high end, modern, technology solutions with a mission to implement the best solutions, incorporating reliability and intuitive technology for now and the future are expanding their team and hiring a Product Training Manager
The Role:
The Product Training Manager will be responsible for developing and delivering training programs to both internal and external clients on a variety of products. This will involve, creating content, maintaining the training hub, and ensuring seamless knowledge is transferred to the clients and staff.
You will ideally have a strong technical background, particular in EPOS and be able to simplify product features
- Develop structured training programs for internal teams and clients, integrating, where possible, AI-driven tools and automation to enhance engagement, streamline learning, and improve knowledge retention.
- Develop guides, video tutorials, and documentation tailored to different user groups.
- Design and deliver impactful workshops and webinars to enhance knowledge sharing and skill development
- Establish a centralised cloud-based repository for all training content.
- Collaborate closely with product developers to stay ahead of new features, updates, and innovations, ensuring training materials remain accurate and up to date
- Maintain a fully equipped training demo environment to support hands-on learning.
- Upskill internal workforce and key employees to enhance knowledge sharing across the business.
- Provide continuous support and resources to trainees post-training to reinforce learning and ensure long-term success
- Assess the effectiveness of training sessions, gather feedback, and refine content accordingly.
- Develop a strategy to offer limited chargeable training for clients.
Your Experience:
- Experience in technology / software training - EPOS is a bonus
- Experience with modern training tools and able to create engaging materials
- Experience in creating customer facing and virtual training sessions
Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website.
Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.
