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A leading modern software and technology business are expanding their team and looking for a Customer Onboarding Administrator.
With a mission to make technology simple whilst also providing first class customer service this is a key role for the business.
Responsibilities:
Within this role you will ensure all clients have a smooth onboarding journey. Guiding them through the process and dealing with any questions or queries they have
- Act as a primary point of contract for new customers during the onboarding process
- Coordinate and execute onboarding activities including account step up, training sessions and system configuration
- Collaborate with internal teams to ensure a seamless handover
- Monitor onboarding progress and provide updates to clients
- Maintain onboarding documentation, checklists and training materials
- Dealing with any questions or queries
- Maintain accurate records
- Collate client feedback
The ideal candidate will need previous experience within an Administration, On boarding or customer service role with a proactive and organised approach.
This is a great opportunity to work with a fast growing business
Important Notice: Noble Recruiting Limited, located in Billericay, Essex, is an equal opportunities employer. With over 15 years of experience, we specialise in both permanent recruitment and the supply of temporary workers. By applying for this role, your details will be processed by Noble Recruiting Limited. For details on how we handle your information, please refer to our Privacy Policy on our website.
Application Status: Due to the high volume of applications, if you haven't heard from us within 14 days, please consider your application unsuccessful at this time.
