Customer Service Administrator

Customer Service Administrator

£26k per annum

Location; Braintree

Full Time/Permanent

Working Hours: 8.30am - 5.30pm (Full time in the office, 5 days per week)

Our client, a leading global business based in the Braintree area of Essex is looking to recruit a Customer Service Administrator to join their team.

As a Customer Service Administrator, you will be the first point of contact for all customers/clients. The ideal candidate will have excellent attention to detail, an excellent telephone manner and will have the ability to work well under pressure.

Responsibilities include:

• Processing orders.
• Deal with any customer enquiries (either via email or phone) promptly.
• Liaising with other departments.
• General Administrationduties set by the hiring manager.
• Arranging returns and raising purchase orders.
• Updating customer details on internal databases.
• Providing ad-hoc support.

Your Background & Skill:

• Previous experience within a similar Customer Service/Administration role will be essential.
• Ability to work well within a team.
• Excellent telephone manner.
• MS Office - competent with these packages.
• Strong verbal and written communication skills.