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Customer Service Administrator

Pursuit Resources Group
Posted 2 days ago, valid for a month
Location

Braintree, Essex CM7 4AA, England

Salary

£22,000 - £26,400 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A leading global business in Braintree is seeking a full-time Customer Service Administrator with a salary of £26k per annum.
  • The role requires the ideal candidate to have previous experience in a similar customer service or administration position.
  • Working hours are from 8.30am to 5.30pm, five days a week, and the position is office-based.
  • Key responsibilities include processing orders, handling customer inquiries, liaising with departments, and performing general administrative tasks.
  • Candidates should possess strong communication skills, attention to detail, and proficiency in MS Office.

Customer Service Administrator

£26k per annum

Location; Braintree

Full Time/Permanent

Working Hours: 8.30am - 5.30pm (Full time in the office, 5 days per week)

Our client, a leading global business based in the Braintree area of Essex is looking to recruit a Customer Service Administrator to join their team.

As a Customer Service Administrator, you will be the first point of contact for all customers/clients. The ideal candidate will have excellent attention to detail, an excellent telephone manner and will have the ability to work well under pressure.

Responsibilities include:

  • Processing orders.
  • Deal with any customer enquiries (either via email or phone) promptly.
  • Liaising with other departments.
  • General Administrationduties set by the hiring manager.
  • Arranging returns and raising purchase orders.
  • Updating customer details on internal databases.
  • Providing ad-hoc support.

Your Background & Skill:

  • Previous experience within a similar Customer Service/Administration role will be essential.
  • Ability to work well within a team.
  • Excellent telephone manner.
  • MS Office - competent with these packages.
  • Strong verbal and written communication skills.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.