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They now seek an organised and detail orientated Data Entry / Systems Administrator to join their team. Your role will be to manage crucial data and ensure seamless coordination between the customer base and the point of sale (POS) technology systems. You will be a key member of the team and play a vital role in maintaining accurate records, optimising data workflow and contributing to the overall efficiency of customer operations.
Responsibilities
- Accurately input and maintain customer orders, menu items, pricing and other relevant data into the POS system
- Update and verify customer information, ensuring data integrity
- Perform routine data quality checks to identify and rectify errors or inconsistencies
- Collaborate with the customer base to maintain and troubleshoot their POS systems
- Assist in configuring and customising the POS system to meet the needs of our customers businesses
- Ensure the POS system is up to date with the latest software updates and security patches
- Generate reports relating to sales, inventory and customer trends
- Provide insights to management to support decision making
- Work with the technology team to ensure good communication between front of house and back of house operations
- Collaborate with the client's support team and address system related issues promptly
- Maintain records of all orders, invoices and customer communications
- Document system configurations, updates and troubleshooting procedures
Skills / Requirements
- Experience and proficiency in using Point of Sale (POS) systems
- Strong data entry and database management skills
- Knowledge of Microsoft Office Suite especially Excel
- Basic troubleshooting and configuration skills
- Attention to detail and a high level of accuracy
- Excellent organisation and time management skills
- Strong communication and the ability to work as a key team member
Experience required
- Min 1 year of data entry and systems administration experience. Knowledge of POS systems
