Sales Advisor

WE talent are proud to be supporting our client in Braintree who are seeking a full-time Sales Advisor to join their team!

The Customer Sales Department are responsible for speaking with our clients customers to understand how our products can assist them in their day-to-day lives. The Outbound Customer Sales Advisors are responsible for calling the existing customers to identify any current or future needs they may have, which requires an individual who can develop rapport quickly and is not afraid to pick up the phone.

The role pays a basic salary of £25k and there is uncapped commission with an estimated £10-15k on top of the basic salary easily achievable.

If you are a Driven Sales Professional with a passion for exceeding targets and you thrive in a busy environment surrounded by dedicated professionals, then look no further! This could be the ideal opportunity for you.

This is a full-time permanent position, covering 40 hours over a Monday to Friday week between the hours of 9:00am to 6:00pm.This role is based out of Braintree site.

Responsibilities:

• Drive revenue by selling appropriately, ensuring customers receive the right items to minimise returns.
• Engage with customers on inbound and outbound calls
• Meet and exceed sales targets, listening and questioning the customer to identify further opportunities to upsell items.
• Build rapport with customers, even in complex situations, and maintain the brand’s reputation.
• Liaise with third-party suppliers ensuring any issues are dealt with in a timely manner.
• Assisting with the wider team when required to enhance the overall service.
• Handle customer sales politely and courteously, ensuring compliance with call requirements on every interaction.
• Maximising cross-sell and upsell opportunities on each call.

Requirements:

• Excellent communication and interpersonal skills.
• Proven ability to consistently meet and exceed sales targets.
• IT literate and comfortable using CRM systems and software
• Previous experience within a sales-based environment, either over the phone or face-to-face.
• Excellent communication skills - this role requires someone who is compassionate, a good listener, and a problem solver.

Desirable:

• Experience in a call centre / retail environment
• GCSE Maths and English or equivalent

Benefits:

• Great basic salary with commission
• Team awards and incentives
• Join a friendly and supportive team that values collaboration and mutual respect.
• Modern, bright offices.
• Ongoing training and development opportunities to help you grow your career.
• 5-day working week that includes weekend work and may include bank holiday work 30-days annual leave (includes bank holidays) with extra days holiday for long-standing employees
• Employee assistance programme - 24-hour confidential helpline to support through any life issues (financial, legal, family, housing, alcohol, etc.)
• Free on-site parking Free yearly flu jabs 25% colleague discount

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