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Are you a customer focused individual who consistently works to a high level of service?
We are supporting a well-established company based in Braintree with recruiting for a Telesales Administrator on a permanent basis. The salary is paying between 25k-28k per annum (DOE) and the hours are Monday to Friday, 8:30am-5:30pm. This is an office-based position and free parking on-site.
Duties will include:
- Handling both inbound and outbound calls from new and existing customers
- Responsible for managing customer accounts, promoting business products and services to customers
- Dealing with customers queries and asking questions to customers to understand their requirements
- Following up on sale leads and customer quotations
- Dealing with customer complaints efficiently by finding solutions or passing across to the management team when required
- Maintaining customer records and supporting the team with ad hoc administrative tasks when required
To be successful for this role, you must have at least 2 years' experience in business to business or sales experience. As you will be responsible for cold calling, following up on leads, and managing customer accounts, you must be a strong communicator with excellent people skills and high attention to detail.
Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.
