Customer Account Manager

Job Title: Customer Account Manager
Location: Braintree
Salary: 30k - 33k per annum + monthly bonus
Contract: Permanent, Full-Time (Office-Based, 5 Days a Week)

Benefits:

• Pension Scheme
• Training and Development Schemes
• 31 Days Holiday (including Bank Holidays and Christmas Shutdown)
• Free Parking
• Progression Opportunities

Are you passionate about providing exceptional customer service? Do you thrive in a dynamic environment where problem-solving is key? If so, we have an exciting opportunity for you!

We are working alongside a reputable company, based in the Braintree area, who is seeking a Customer Account Manager to join their growing team. If you have experience in management and building relationships with customers and clients and are looking for a new challenge - this could be the role for you!

As a Customer Account Manager, you will need to be an effective communicator with the ability to maintain momentum across multiple stakeholders.

Responsibilities:

• Day to day management and relationship building of international customers.
• Drive volume growth through our existing customer base by seeking and developing all opportunities that are the right fit for our business.
• Identify, research and deliver any new business opportunities that fit the business strategy.
• Have a full understanding of all assigned customers as well as a strong product knowledge of both our branded and entry level business.
• Understand and work within commercial restraints of our entry level range.
• Observe order patterns and report all unexpected changes to relevant Sales Manager.
• Arrange and attend overseas exhibitions with support of Sales Managers.
• Support with admin and ad hoc tasks.
• Act in accordance with all company policies and rules as detailed in the company handbook.
• Undertake any other appropriate duties as requested.

Qualifications/Experience required:

• Experience as an Account Manager, managing multiple client/customer accounts.
• Reasonable standard of general education.
• Strong sales experience.
• Ability to build relationships with customers and colleagues.
• Excellent telephone skills.
• Good IT and administrative skills.

Apply today to find out more about this exciting opportunity.

Please note; you must be a UK resident with full rights to work in the UK for this position. Applications outside of a reasonable commuting distance will not be shortlisted, please ensure your location details are on your CV when you apply.