We are looking for a highly organised, commercially astute Office Manager to support the business owner of a dynamic and growing group of companies. This is an exciting new role due to business growth, where you will become the right-hand person to the owner, ensuring the smooth running of operations across four companies.
As the Office Manager, you will act as the eyes and ears of the business in the owner's absence, liaising with key stakeholders including CEOs of clients. This role requires someone with excellent communication skills, a natural problem-solver who can juggle multiple tasks, and ensure critical deadlines are met.
You will be responsible for a variety of tasks, including executive-level reporting, managing complex Excel functions (VLOOKUP, pivot tables, etc.), overseeing HR matters with the support of an outsourced HR consultancy, and coordinating corporate and team hospitality events.
Key Responsibilities:
- Serve as the primary point of contact for the business owner, ensuring smooth communication and operations across multiple companies.
- Provide high-level administrative support, including diary management, travel arrangements, meeting coordination, and project management.
- Liaise with clients, including CEOs and other senior leaders, ensuring the business owner’s key relationships are managed effectively.
- Handle advanced Excel tasks including data analysis, VLOOKUPs, pivot tables, and financial reporting.
- Coordinate corporate and team events, including hospitality and off-site functions.
- Oversee day-to-day HR matters with the support of an external HR consultancy.
- Manage office administration and assist in office management tasks.
- Be commercially aware, able to anticipate needs, and contribute to business growth.
- Ensure key deadlines and timescales are met, driving the team forward.
- Use systems including Salesforce, SAP, and ZenDesk for customer management and internal operations.
Requirements:
- Proven experience as an Office manager, ideally within a fast-paced, entrepreneurial environment.
- Commercially astute with strong business acumen.
- Advanced Excel skills, including VLOOKUPs and pivot tables.
- Experience using systems such as Salesforce, SAP, and ZenDesk.
- Excellent communication and interpersonal skills, able to liaise with senior executives and stakeholders.
- Highly organised with the ability to multitask and prioritise effectively.
- A proactive problem-solver with a can-do attitude.
- Strong attention to detail and ability to manage multiple projects at once.
- Full driving license (due to occasional site visits).
- Experience with HR processes is a plus, with the support of an external HR consultancy.
This is a fantastic opportunity to join a growing business with ambitious plans for the future. In addition to a competitive salary, you will have access to on-site gym facilities, an all-inclusive kitchen, and a discretionary annual bonus based on performance. You'll be joining a fast-paced, supportive team and have the opportunity to play a pivotal role in the success of the business.