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- Develop and implement processes to monitor, assess and improve data quality across the organisation working closely with both internal and external partner business stakeholders.
- Identify, document and resolve data quality issues.
- Ensure that data management practices align with our external partners as well as comply with relevant regulatory requirements including GDPR, SOX and other insurance specific data regulations. In particular, with regards to data retention.
- Provide support during audits and regulatory reviews.
- Identify and assess data-related risks including the risks associated with data integrity, data breaches and compliance issues. Collaborate with internal teams and external third-party partners to implement risk mitigation strategies.
- Development of maps of the organisations’ data footprint, both electronic and manual. Prepare a risk based assessment on the data footprint with reference to data classifications.
- Support the implementation and continuous improvement of the data governance framework ensuring consistencies, standards and policies are in place and adhered to.
- Conduct regular internal data audits and contribute to external audits as required. Prepare reports on data quality, compliance status and risks for business stakeholders.
- Work closely with technology, legal, data, compliance and business functional teams internally and within external partners to ensure that data related processes align. Act as point of contact.
- Ensure the implementation and adherence to data privacy best practices and participate in initiatives to secure sensitive and personal data in line with legal and regulatory standards (GDPR).
- Regularly review and optimise data management, processes, tools and controls. Stay updated with emerging trends, tools and regulations.
- Ensure that data is accurate and reliable.
- Develop awareness of data quality, integrity, governance and compliance standards.
- Ad hoc duties as required.
- Degree in Data Management, Information Technology or a related field (or equivalent experience)
- Demonstrable experience within a data quality assurance and governance role gained within a regulated environment (ideally insurance).
- Proven experience with regulatory frameworks (e.g. GDPR, FCA regulations etc.
- Strong understanding of data governance frameworks and methodologies
- Familiarity with data quality tools and technologies
- Proficiency in data analysis using tools such as Excel, SQL or Python
- Understanding of insurance data types, systems and operational processes (e.g. underwriting, claims, policy administration)
- Excellent written and verbal communication skills with the ability to explain complex security issues to non-technical business stakeholders
- Ability to build relationships with internal and external stakeholders and business partners working collaboratively
- Strong analytical and problem-solving skills
- Ability to work independently and within a team
- Attention to detail and ability to prioritise tasks
- Pension contribution 5% or more by employee, 10% employer
- 28 Days Annual Leave
- Death in Service 4 x Salary
- Sick Pay – 26 weeks full pay/26 weeks ½ pay (after 12 months service)
- PMI – BUPA (Taxable benefit) Single Cover – opt in/out
