- Managing overdue accounts and chasing payments via phone and email.
- Maintaining accurate and up-to-date records of customer accounts.
- Resolving payment and invoice queries quickly and effectively.
- Preparing aged debtor reports and customer statements.
- Monitoring credit limits and assisting with credit assessments.
- Previous experience in a credit control role.
- Strong communication and relationship-building skills.
- High attention to detail and proficiency with Excel and accounting software.