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Brentwood, Essex
Customer service representative
Administrator - Customer Service

Administrator - Customer Service

Adore Recruitment

Posted 19 days ago, valid for 7 days

Brentwood, Essex CM133EN, England

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The position is for a Sales Administrator in Customer Service based near Upminster, requiring the candidate to drive due to the lack of public transport.
The role offers a salary range of £24,000 to £26,000 depending on experience, with a standard work schedule from Monday to Friday, 9 am to 5 pm.
Candidates should possess great attention to detail and be quick learners, particularly with in-house systems like SAP and Microsoft Excel.
Key responsibilities include handling incoming calls, managing customer inquiries, raising quotations, and processing orders while assisting the sales team as needed.
This role is ideal for someone seeking to join a small, friendly team and may require occasional travel for training or to cover for colleagues.

Sales Administrator - Customer Service

Must drive due to location - no public transport

Office based near Upminster

Monday - Friday 9-5pm - £24,000 - £26,000 DOE

You will be required to support the South East office by being the first point of contact for telephone calls, redirect calls to the relevant person and taking messages.

Must have great attention to detail

A quick learner picking up new systems - in-house system -SAP - Excel - Microsoft Professional telephone manner

Duties:

• Receiving incoming deliveries

• Packaging items for despatch and sending via courier to various destinations

• Dealing with customer enquiries compiling prices, checking stock availability

•Raising quotations as requested by sales engineers and send to customers

• Update systems with quotations won / lost

• Raising purchase orders and place with suppliers

• Processing customer leads

• Resolving invoicing queries both external and internal

• Ordering office supplies

• Assisting with stock taking as required

• Assisting sales on a daily basis as required

• Occasionally travelling to alternative offices for extra training or to cover annual leave.

This role would suit someone that is looking to work within a small friendly team For more information please don’t hesitate to contact me and provide your cv

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