Team Leader

Pure Resourcing Solutions

Posted 12 hours ago, valid for 4 days

Brentwood, Essex CM13 3HD, England

£45,000 - £54,000 per annum

Full Time

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Sonic Summary

Pure is seeking an experienced Customer Service Team Leader for a growing client in the property and construction sector.
The role involves creating booking spreadsheets, managing data trackers, and leading a small team of 3-4 staff members.
Candidates must have prior team leadership experience in an office setting and a background in a similar industry.
Excellent customer service skills, a confident personality, and proficiency in Excel are essential for this position.
The salary for this role is competitive, and candidates should have at least 2-3 years of relevant experience.

Pure are working exclusively with a well established client who are looking for a experienced Customer Service Team Leader to join their customer service team due to growth. Main Duties:

Creating a booking spreadsheet from trackers for jobs due that month
Management of a tracker on system of data for property/construction clients
Running a small team of 3-4 call handlers, admin staff
Delegating daily admin tasks, emails, booking jobs etc
Delivering targets and KPI's to the team

Key Requirements:

Must have Team Leading experience within a office environment
Have worked within a similar environment construction, property.
Excellent Customer Service experience
Confident, friendly personality
Driven and motivation
Must be able to drive due to location
Must have good Excel knowledge

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