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This job description is for a Branch Coordinator role within the Lettings team at a successful branch in Brentwood. The position offers a variety of responsibilities that would appeal to someone with experience in Residential Lettings who is looking for a more structured role without the weekend hours.
Role Overview:- Location: Brentwood (within the most successful branch)
- Working Hours: Full-time, Monday to Friday, 8:30 am to 5:30 pm (no weekends)
- Salary: £26,000 - £28,000 per annum (depending on experience) with an OTE of £27,000 - £30,000 (including bonuses).
- Annual Holiday: Birthday off, and holiday entitlement increases with service.
- Referral Programme: Rewards for referring business opportunities within the company.
- Additional Benefits: Structured career path, professional development with funded distance learning programmes, and more.
- Administrative Duties: Coordinate administrative tasks within the Lettings department.
- Consultant Duties: Handle lettings-related duties, primarily over the phone.
- Customer Support: Respond to enquiries from landlords and tenants, provide updates, and offer solutions or refer them to the appropriate experts.
- Compliance: Manage compliance checks and relevant documentation.
- Experience in Residential Lettings (preferably as a Lettings Consultant, Administrator, or Property Manager).
- Strong Communication Skills: Good interpersonal and communication skills are essential.
- Organizational Skills: Must be efficient, confident, and highly organized.
- Computer Proficiency: Ability to quickly learn and manage new systems and software.
- The company offers a structured career path and the opportunity to gain recognised qualifications through funded distance learning programmes.
- Someone with a background in Residential Lettings who wants to transition into a more administrative and office-based role, but still enjoys engaging with clients and handling enquiries.
