Hire Controller

Pertemps Cardiff

Posted 7 hours ago, valid for 11 days

Bridgend, Mid Glamorgan CF32 9RF, Wales

£24,000 - £28,800 per annum

Full Time

Health Insurance

Life Insurance

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Sonic Summary

The Hire Controller position is based in Bridgend with a salary of £30,000 per year.
Candidates are expected to have a strong temperament and a resilient work ethic, although specific years of experience are not mentioned.
The role involves overseeing the entire hire process, ensuring customer satisfaction, and managing equipment rentals.
Key responsibilities include handling customer inquiries, processing hire requests, and coordinating with sales and maintenance teams.
Benefits include 23 days of holiday, progression opportunities, and a closed depot during the Christmas period.

Hire ControllerBridgend£30,000Monday - Thursday 7.30am - 5.00pmFriday 7.30am and till 4pmFree parkingJob Summary:Reporting to the operations manager, your duties include equipment rentals, ensuring customer satisfaction and operational efficiency. You will oversee the entire hire process from customer contact to equipment return, maintain records, and collaborate with sales, logistics, and maintenance teams for seamless operations.Key Responsibilities:- Handle customer enquiries, providing information on equipment availability, pricing, and hire terms.- Process hire requests, generate quotes, and confirm bookings.- Maintain strong customer relationships through communication and problem-solving.- Ensure all equipment is available, serviced, and ready for hire.- Coordinate equipment repairs and servicing with the maintenance team.- Monitor and manage equipment stock levels, including ordering and disposal.- Maintain accurate records and update the hire database to reflect current stock and hire statuses.- Arrange transportation and coordinate with logistics for timely deliveries and collections.- Assist the sales team in identifying hire opportunities and upselling services or equipment.- Ensure compliance with company policies and industry regulations, promoting health and safety standards.To be considered for the role as Hire Controller, you must have:- A strong temperament- Resilient to change- A strong work ethicContract Type: Full-time, PermanentHoliday: 23 days (inclusive of Bank Holidays)Benefits include: Progression opportunities, discounts on top brands, life assurance, company pension, training, and a closed depot during the Christmas period.So, if you would like to apply for the role of Hire Controller, click to apply now. Be part of a rapidly expanding team and start an exciting career journey!

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