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Customer service representative
QA - Customer Service Representative

QA - Customer Service Representative

Trust In Soda

Posted 12 hours ago, valid for 17 days

Bridgnorth, Shropshire WV15 6QL

£170 per day

Full Time

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Sonic Summary

The QA - Customer Service Representative position is a remote role based in the UK, starting in February 2025 with an 18-month contract.
The pay rate for this position is up to £170 per day.
Candidates should have a documented history in gaming and experience in Software Quality Assurance on multiple released titles.
The role involves examining stability and performance, testing new features, and operating during live gaming sessions.
Experience working with cross-discipline development teams and open-world online games is also required.

QA - Customer Service Representative Start Date: Feb 2025Contract Length: 18 Month Contract Location / Hybrid Working: Remote, UKPay Rate: Up to £170 per day PAYESummaryTrust in SODA is collaborating with a leading software and gaming organization on the hunt for a QA - Customer Service Representative based in the Business Support and Administrative team. They are looking for passionate individuals who have a well documented history of gaming. The Role:

Examining stability and performance, searching for high impact problems and inconsistencies and developing understanding of exploits and cheats
Stressing and edge-testing new features within the wider game environment whilst identifying emergent issues in support of our build-hardening processes
Operating in Live Gaming sessions and Coordinated Events, and performing with high levels of confidentiality and integrity at all times

Key points for the role:

Experience in Software Quality Assurance on multiple released titles
Driven through knowledge gained from coordinating with Customer Services, Community Engagement, Engineering and Production and you will influence ongoing development from Design to Quality Assurance
Experience working with cross-discipline dev teams
Experience with open-world online games

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