Registered Care Manager / National Domiciliary Care organisation

Daytime Healthcare are working with a national homecare organization, who are seeking a Registered care manager for their West Midlands branch.

Job Description:

• Working closely with the Director to coordinate the development of a high quality private domiciliary care service for older people in the local area
• Act as the Registered Manager managing the regulated activity for the office.
• Networking in the local community to raise awareness of the service
• Promoting the highest standards of care and service
• Recruiting and training Care Professionals
• Converting new client enquiries and coordinating staffing rotas
• Care planning and conducting risk assessments ensuring compliance to relevant legal and regulatory requirements
• Managing a team, making sure that exceptional service is delivered to our clients and workloads are managed accordingly
• Ensuring successful operation of quality control systems and performing quality assurance visits for clients
• Continually reviewing and improving our processes to ensure the most effective and efficient service is always being delivered
• Effectively managing complaints and incidents, carrying out investigations relating to the quality of the service and using those findings to initiate improvements
• Promoting a positive culture in line with the Home Instead ethos and values.

Qualifications

• Excellent communication skills
• Commercial business acumen
• Excellent planning and organisational skills
• Skills in assessment and care planning
• Ability to cope with pressure
• Ability to cope with change
• A clear enhanced DBS certificate
• A clean driving license
• Must be acceptable as a Registered Manager to CQC satisfaction
• The ability to develop and maintain the quality control system
• A strong knowledge of the requirements of the Care Standards regulations
• The ability to create and maintain administrative systems
• The ability to recruit, select and effectively supervise a dispersed workforce
• The ability to establish and maintain effective working relationships

Benefits

• Annual Bonus based upon performance
• 28 days paid holiday (incl. bank holidays)
• Self-development budget
• Free on-site parking
• Staff referral bonus scheme
• Work laptop
• Work mobile phone
• Free Blue Light Card (discounts on supermarkets, restaurants and many other retailers).
• Pension contribution
• Company social events

Apply for a interview!