English Language Trainer

The Refugee Employability Programme is an established service, to support refugees arriving in England to access the tools they need to become fully independent and provide for themselves and their families.

We are looking for English Language Trainers to deliver effective and stimulating training programmes to support learners in their integration and employability journey.

Following recommendations in learners Individual Needs Assessment, work through a journey of training to raise the learner’s ability to Entry Grade English.

To work closely with the extended Operational team to identify areas of progress or challenges and customise the delivery to meet the individual needs of the learner.

• Review and understand the Needs Assessment of new Learners in order to deliver the correct training path required.
• Use predesigned pathways and training resources to deliver English Language Training in both one to one and group-based settings, allowing learners to develop the skills to integrate into community and workplaces.
• Monitor the training progress and review the time to completion of learners to ensure that the training plans are having a positive impact on the outcome.
• Record progress in accordance with procedures and participate in any observations or record checking as required by internal or external inspections.
• Participate in Internal Forums to share best practises and resources. Share your findings on rolling out training to specific demographics to ensure that appropriate updates in training material can be considered.
• Be aware of challenges faced with the Learners in respect to Safeguarding as well as integration concerns. Use channels of reporting as set out in the Safeguarding Policy.
• Comply with Maximus Values and Policy & Procedures.

The role will be covering local community hubs across Birmingham, Warwickshire including Coventry, Tamworth, Worcestershire and Great Malvern, therefore need to be a driver and have the flexibility to deliver to the customers they support. The role will be covering local community hubs across Birmingham, Warwickshire including Coventry, Tamworth, Worcestershire and Great Malvern, therefore need to be a driver and have the flexibility to deliver to the customers they support.

FTC until May 2025

Qualifications & Experience

• Relevant Teaching or Coaching qualification e.g., Diploma, Certificate in Education at least at level 3.
• Teaching qualification in ESOL, e.g CELTA or TESOL
• Experience in Skills/Education Sector.
• Experienced in delivering learning curriculum face to face in group or one to one sessions.
• Experience of working with learners that do not have English as their first language.
• Experience of different technologies to deliver outstanding customer service.
• Experience of adapting your style and approach to deliver to learners who may have experienced trauma or transitional challenges.

Desirable

• Multi-lingual

Individual Competencies

• Responsive to the needs the learner, flexible to addressing their needs to achieve the desired outcome.
• Agile in personal approach and able to operate independently or part of the wider training team.
• Ability to multi-task and move between different training resources as well as delivery methods in a seamless manner.
• Excellent written and verbal skills.
• Resilient and able to deliver a quality result despite facing challenges.

Desirable

• Lived or previous experience of working with Refugees.
• Experience of working with different customer journeys including employed and non-employed learners within one contract, resulting in the same outcome

Key Business Priorities

Internal 

• Head of REP 
• Operations Managers 
• Central Service leads e.g., Quality 

External 

• Community Delivery Locations 
• Other Partners and Service Providers 
• Specialist refugee organisations 

EEO Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.