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BC Support 1st/ 2nd line

Nigel Frank International
Posted a day ago, valid for 7 days
Location

Bridgnorth, Shropshire WV15 6QL

Salary

£36,000 - £43,200 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position of Business Central Support Consultant is available for a home-based role with occasional travel to the office.
  • The salary ranges from £30,000 to £43,000, depending on experience, with a minimum requirement of 1-2 years supporting D365 BC.
  • The consultant will provide 1st and 2nd line support for Dynamics 365 Business Central across various industries, ensuring high customer satisfaction.
  • Key responsibilities include troubleshooting issues, assisting with post-go-live support, and collaborating with project teams on new implementations.
  • This role offers significant growth opportunities within a dynamic team at one of the largest Microsoft Dynamics partners.

Job Title: Business Central Support Consultant (1st & 2nd Line)Location: Home-based (with occasional travel to office)Salary: £30,000 - £43,000 (depending on experience)

Role Overview:We are currently looking for a Business Central Support Consultant to join a dynamic and growing team at one of the largest and longest-standing Microsoft Dynamics partners. This role will provide support to clients across a variety of industries including manufacturing, finance, supply chain, and retail. The role offers the opportunity to work on new projects and provide post-go-live support to customers.

Key Responsibilities:

  • Provide 1st or 2nd line support for Dynamics 365 Business Central (D365 BC) to clients across multiple industries
  • Troubleshoot and resolve issues related to D365 BC, ensuring high levels of customer satisfaction
  • Assist with post-go-live support and help clients optimise their use of the system
  • Work closely with project teams on new implementations and upgrades
  • Occasional travel to the West-Midlands office for team meetings and induction (first week on site)

Required Experience & Skills:

  • A minimum of 1-2 years of experience supporting D365 BC (either from a partner or end-user background)
  • Strong technical understanding of D365 BC and its modules
  • Excellent problem-solving and communication skills
  • Ability to work independently as well as part of a team
  • Self-motivated with a desire to learn and grow within the company

Role Specifics:

  • 1st Line Support: Up to £30k
  • 2nd Line Support: Up to £43k
  • The roles are focused on growth with plenty of opportunities to progress as new projects come in.
  • Initial induction will be on-site during the first week, after which the role will be home-based with occasional travel for on-site visits.

How to Apply:If you're looking to further your career in D365 BC support and join a forward-thinking company, we'd love to hear from you! Apply now to be part of an exciting and growing team.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.