Food & Beverage Manager

Are you looking for the next step in your career in food and beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us. 

We’re looking for a Food and Beverage Manager to join the team at Dudmaston Hall.

 You'll be responsible for 4 outlets within the property and a team of upwards of 24 colleagues and also our wonderful team of volunteers.

The main Dudmaston Hall Estate is open seasonally from February until November, the property is also closed on Fridays and Saturdays each week. However, the outlet in Comer Woods is open 364 days per year.

To find out more about what it’s like to work in a food and beverage team for the National Trust, click here to watch our video.

As Food and Beverage Manager, you’ll lead and support your team at one of the National Trust’s busy visitor attractions. This involves handling things behind the scenes, from administration to developing people and everything in between. You’ll be championing outstanding customer service and keeping presentation standards high, to help give all our visitors an enjoyable day.

You'll be responsible for leading and running our café on a day-to-day basis, so the team can get on with doing what they do best. It’s a busy, lively place, and we want to make sure that we always give visitors the best service every time.

You’ll help to build a great place to work for your team. You’ll recruit and train versatile and hard-working people, and encourage high achievement by setting objectives and reviewing their performance.

You'll be part of the property leadership team. As such you'll also work as part of a rota to cover Duty Management responsibility for the Estate being confident and capable of responding to property matters as they arise. Please see the attached document outlining the responsibilities of a duty manager. You'll be required to drive between sites to respond to different types of emergencies meaning you'll need your own vehicle.

You’ll work with the Area Manager to set and achieve financial targets that will increase profitability, as well as overseeing results and acting when needed. Where you can, you'll find ways to improve things, based on feedback from the team and visitors.

We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. 

Please also read the full role profile, attached to this advert.

We’d love to hear from you if you’re:

• experienced as a leader, with skills including setting personal objectives and providing development
• familiar with budgets, increasing income and controlling costs (including managing stock and waste)
• confident with identifying new opportunities and making strategic decisions for the future of your department
• good with people, with a can-do attitude
• aware of health and safety compliance

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme 

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.