Income Collection Officer

Income Collection Officer

Location: Shropshire (hybrid)

Salary: 20-25 per hour

Duration: Temporary

Greenacre are pleased to be supporting a Shropshire based housing organisation, with their recruitment of an Income Collection Officer.

The ideal candidate will have experience of income collection within a social housing setting.

What will you do in the role?

• Taking front-line calls from residents, who are facing rent arrears
• Managing the inbox
• Handling claims of universal credit
• Income collection & rent arrears

Who would excel in this role?

• Experience of rent/ income collection from residents who are in arrears
• Experience of discussing payment plans and options
• Knowledge of universal credit and the benefits system

This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.