Sales Support Administrator

Job Title: Sales Support AdministratorLocation: Bridgwater, SomersetSalary: £32,000 - £36,000 per annum (depending on experience)Working Hours: Full-time, Monday to Friday, 8:00 AM - 5:00 PMCompany: Family-run SME specialising in fire safety solutions

We are recruiting for a family-run business dedicated to providing top-tier fire safety solutions to a diverse range of clients. With a reputation for reliability and excellence, we are looking for a dedicated Sales Support Administrator to join their team in Bridgwater. This is a fantastic opportunity to be a key part of their operations, ensuring their engineers and sales team work in perfect harmony.

The Role:As a Sales Support Administrator, you will be at the heart of our operations, ensuring seamless coordination between our sales team, engineers, and clients. Your main responsibilities will include:

• Scheduling Engineers: Coordinate planned and routine maintenance visits, ensuring that engineers are effectively scheduled for all jobs.
• Customer Coordination: Liaise directly with customers to arrange maintenance and emergency breakdown visits, ensuring all details are confirmed and documented.
• Booking and Administration: Handle all administrative tasks related to maintenance bookings, including emergency call-outs and service agreements.
• Team Collaboration: Work closely with both the sales team and engineers to ensure everyone is on the same page, improving efficiency and customer satisfaction.
• General Office Duties: Assist with day-to-day tasks to keep the office running smoothly.

• Experience in a similar administrative or coordination role is highly desirable.
• Strong communication and organisational skills.
• Ability to multitask and handle a dynamic workload.
• Proficient in Microsoft Office and general office software.

Salary: £32,000 - £36,000 per annum (depending on experience)

Uncapped Bonus Scheme: Rewarding your hard work with unlimited earning potential.

Unlimited Training Opportunities: We are committed to your professional growth with ongoing training.

Up to 24 Days Holiday: Enjoy a generous holiday allowance, with the option to buy or sell days for added flexibility.

Supportive Work Environment: Join a close-knit team where your contributions are valued and encouraged.