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Are you an experienced IT Support Engineer with experience in an IT Consultancy or Managed Service Provider?  Are you experienced in disaster recovery and infrastructure support to a wide array of businesses across a number of sectors and sizes? Would you like to come inhouse with a growing manufacturing business in the Bridlington area? Would you like to work on a Hybrid basis for a friendly and supportive team?
Do you want to work in a friendly team where you can get involved with a number of different global IT projects from implementing ITIL and ITSM to Cyber Essentials and ISO 27001 as well as day to day support for employees across 2 sites in the area?
Do you have good communication skills and like to speak to colleagues and other stakeholders across the business?
We are delighted to be working with a fantastic employer based in the Bridlington area who are looking to bring an additional Senior IT Support Infrastructure Engineer into their IT team.
What the Senior IT Support Engineer job involves
- Supporting the IT Manager and the wider IT team with a number of UK and global projects from the roll out of laptops across the business, Software upgrades and the implementation of ITIL and ITSM to name a few.
- Providing 2 nd and 3 rd line support to employees across two sites in the region.
- Providing support for colleagues and customers with day to day networking and IT issues.
- Support with business continuity planning and testing along with any disaster recovery and fixes independently and maintaining backup systems and any file restore requests.
- Working on a group IT system and software standardisation project as well as updating the internal helpdesk software system.
- Maintain accurate hardware and software asset inventory system.
- Conducting daily health checks of servers, desktops and network infrastructure (LAN/WAN)
- Support with the implementation of Cyber Essentials and the ISO 27001 as new and ongoing projects.
- Supporting with assessing any cyber security trends and look at preventative measures that could include data encryption and anti-virus protection.
- Rolling out new software upgrades such as Windows 11.
Skills required
- Experience with technical IT infrastructure and 3 rd line support.
- Experience or working for a Managed Service provider / IT Consultancy supporting businesses and dealing with technical fixes and projects.
- Experience of working with ERP systems.
- SAN, NAZ, Linux, VM Ware, Azure and Windows 365 experience
- Able to build servers, back them up and implement correct software and licences.
- Cyber Security knowledge would be beneficial, although not essential.
- Excellent communication skills both verbally and written, able to work with colleagues across all departments of a business.
Other information
- Full time 40 hours a week, flexible on start and finish times.
- Hybrid working available 1 / 2 days a week from home
- 25 days holiday + Bank Holidays
- Death in Service 8x salary
- Health cash back scheme
- Christmas vouchers given to all employees
- Working in an open plan office
- Car parking available
- Discretionary Christmas bonus
- All expenses paid for annual events
This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency.
Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role.Â
KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data. If you would like to read our privacy policy, please go to our website www.kdrecruitment.co.uk  where you will find all the information you need to know about how we will use and process your personal data.Â
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