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Customer Service Advisor

Evolve Personnel
Posted 7 hours ago, valid for 7 days
Location

Brierley Hill, West Midlands DY5, England

Salary

£22,000 - £22,900 per annum

Contract type

Full Time

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Sonic Summary

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  • We are seeking a Customer Service Advisor to join a well-established business in the Dudley area.
  • The role involves providing support to new and existing customers while ensuring a high level of customer service.
  • Candidates should have experience in a customer support role and possess excellent communication and customer service skills.
  • The position includes responsibilities such as responding to customer queries, processing complaints, and performing administrative duties.
  • The salary for this role is competitive, and candidates should ideally have at least one year of relevant experience.

We are now recruiting for a Customer Service Advisor to join an established business based in the Dudley area. The Customer Service Advisor will provide support to new and existing customers providing a high level of customer service at all times, you will be working as part of a busy customer services department.

As the Customer Service Advisor you will be responsible for :

  • Providing support to new and existing customers
  • Responding to customer queries via phone/email
  • Responding to any issues regarding pricing or orders
  • Processing complaints and advising customers
  • Processing credits/advising customers
  • Admin duties
  • Signing customers up to services

Requirements:

  • Excellent communication skills
  • Experience in a customer support role
  • Excellent customer service skills

If you would be interested in the position of Customer Service Advisor please apply now with your up to date CV to be considered.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.