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Switchboard Operator / Repairs Administrator
Contract: Healthcare
Location: Russell Halls Hospital
Hours of work: 20 to 30 Hours per week
Working Pattern: Flexible - Multiple Shift Timings
15:00 - 22:00
22:00 - 7:00
Salary: 12.00 PAYE + Holiday Pay
Our Service Desk Operators play a key role in the site's operations, acting as a hub for the Hospital, ensuring operations are running smoothly whilst maintaining an excellent standard of communication and professionalism.
Our client is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand.
The Role
- Integrate into a team, supporting with all aspects of the working environment
- Maintain a high standard of general hygiene
- Uphold our Health & Safety values, always keeping a secure and safe environment
- Keep in line with our standards of accuracy
- Represent our teams always thinking of Client satisfaction
- Experience of working in a confidential environment, including a proven understanding of the requirements of patient confidentiality, information security
- Full flexibility - you will be expected to working within our Switchboard, Helpdesk and Reception departments.
About You
- Enthusiastic approach to work
- An ability to work efficiently both independently and as part of a team
- Effective communication skills
- Excellent customer service skills with a professional approach
- Demonstrate an appropriate level of IT competency
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
- Attentive to details and able to accurately record data
- Confident and credible telephone manner, excellent customer service skills
- The ability to maintain a professional approach under all circumstances
- Excellent verbal and written communication skills
