Claims Handler

MET Recruitment UK Ltd

Posted 4 days ago, valid for 11 days

Brierley Hill, West Midlands DY5 1JF

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The position is for a Customer Service/Claims Handler based in Brierley Hill, offering a salary of £22,600 per annum.
The role is a temporary-to-permanent position with working hours from 9am to 5pm, Monday to Friday.
Candidates should possess a friendly and professional demeanor, with a background in customer service; experience in insurance or claims is not essential.
Key responsibilities include managing insurance claims, providing high-quality customer service, and collaborating with various teams.
The ideal candidate should have good organizational skills, be confident with computer systems, and have excellent communication abilities, with no specific years of experience required.

Customer Service/Claims Handler

Brierley Hill

£22,600 per annum9am - 5pm Monday - Friday Temp-PermWe are currently recruiting for one of our well-established and fast growing clients in the Oldbury area. The ideal candidate will be friendly, personable and professional and have a Customer Service background (experience in insurance or claims isn't essential) About you:- You have a 'can do' attitude, flexible approach, passion for doing a good job, you’re performance-driven and a team player - Good organisational and prioritization skills - Be confident using computers and software systems such as Microsoft. - Excellent communication skills, both written and verbal.

The details:

As a Claims Handler you’ll take ownership of their case and support them following a insurance claim; through investigating, negotiating and settling their claims while providing the high standard of customer service.

You’ll need to:

- Stay calm and patient when dealing with challenging and emotional situations;

- Be proactive and able to guide the customer through their claim;

- Be eager to develop your knowledge in order to make the best decision for the customer;

- Be a team-player and collaborate with other teams, departments and suppliers If you are interested, please apply today!

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