Senior Business Support Assistant

Senior Business Support Assistant

Hove

Pay rate - 13.49 via PAYE

Hours - 35 hours, Monday-Friday (9am-5pm)

Contract length - 6 months, potential for extension.

Key Accountabilities:
Carry out a range of demanding clerical or technical support duties where answers are readily available but some judgement may be required, ensuring that the work is completed accurately and adheres to all specified Group policies, processes and procedures
As appropriate oversee the workflow of other colleagues, giving appropriate advice, guidance and direction to ensure work is completed in an efficient and timely manner.
Respond to a range of demanding enquiries, clarifying customers understanding of the information being given
Act as a source of expertise to junior/less experienced colleagues providing coaching and support where necessary, verify and check their work and identify more formal training where appropriate
Build relationships typically at peer level in order to clarify facts, exchange information or resolve enquiries & issues escalating as appropriate
* Identify and suggest improvements to new and existing processes, procedures and systems
* When required support line management with the implementation of changes in own work area.

If you do not hear from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.