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Job Title: Account Manager
Location: Brighton
Salary: £30,000 - £40,000 DOE
Working Hours: 40 per week, Monday - Friday, Fully office based
Join Our Client's Team as a Client Account Manager!
Are you a proactive and enthusiastic individual with a passion for client relations? Do you thrive in a dynamic environment where your organisational skills and problem-solving abilities can shine? If so, we have an exciting opportunity for you! Our client is seeking a dedicated Client Account Manager to join their team on a permanent basis.
Role Overview:As a Client Account Manager, you will be the primary contact for valued clients and accounts. Your role will be pivotal in ensuring their satisfaction, managing inquiries, and advocating for their needs. This position offers a competitive salary range of £30,000 - £40,000, along with opportunities for professional growth.
Key Responsibilities:
- Client Account Management: Serve as the primary daily contact for clients, managing inquiries, documenting their needs, and ensuring their satisfaction.
- Mailbox Management: Take ownership of client email requests. Efficiently categorise and assign tasks, escalating critical matters to Relationship Managers as necessary.
- Collaboration & Coordination: Work closely with internal teams to deliver seamless service. Attend client meetings as required to foster strong relationships.
- Sales & Opportunity Development: Assist Relationship Managers in promoting the organisation's products and services. Identify growth opportunities within existing accounts to drive success.
- Administrative Support: Maintain accurate client records, handle service tickets, and manage account documentation to ensure efficiency.
- Problem Solving & Advocacy: Act as a trusted advisor, ensuring client issues are resolved efficiently and escalations are addressed promptly. Your advocacy will strengthen client trust and satisfaction.
What We're Looking For:
- Strong background in client account management
- Excellent mailbox and task management skills
- Ability to collaborate effectively across teams
- Sales acumen with a focus on identifying opportunities
- Proficient in administrative support and documentation
- Exceptional problem-solving abilities and a client-centred mindset
- A valid driving licence is required for client visits
Why Join Us?
- Be part of a vibrant and supportive team that values your contributions.
- Enjoy a competitive salary and benefits package.
- Engage in a role that offers variety and the chance to make a real impact.
- Grow your career in an organisation that prioritises professional development.
If you're ready to take the next step in your career and make a difference in client relations, we want to hear from you!
Apply today to become our client's next Client Account Manager and help us create exceptional experiences for our clients.
Application Process:To apply, please submit your CV ensuring this detais your relevant experience and why you are the perfect fit for this role.
Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - www.officeangels.com.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
