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As a Customer Service Administrator, your main role will be to provide top-notch Customer Service while ensuring streamlined operations within the department.
Client Details
Our client is a reputable entity within the insurance industry. Located in Brighton, they pride themselves on providing exceptional solutions to a wide range of clients. With a firm commitment to integrity and excellence, they strive to exceed industry standards and client expectations.
Description
Key Responsibilities for a Customer Service Administrator
- Providing exceptional customer service.
- Managing multiple client accounts in the industry.
- Coordinating with other team members to ensure efficient operations.
- Addressing client queries and concerns promptly and professionally.
- Ensuring all client needs are met effectively.
- Implementing strategies to enhance client satisfaction.
- Monitoring and reporting on the performance of client accounts.
- Staying abreast with industry trends and regulations.
Profile
A successful Customer Service Administrator should have:
- A solid understanding of the insurance industry.
- Proven experience in client service and account management.
- Outstanding communication and interpersonal skills.
- Strong problem-solving abilities.
- Ability to work effectively as a team leader.
- High level of professionalism and ethical standards.
- Proficiency in relevant software applications.
Job Offer
- A competitive salary package in the range of 25,200 - 30,000 per annum.
- A supportive and collaborative work environment.
- Opportunities for professional growth and development.
- Being part of a reputable company in the insurance industry.
