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This is an opportunity to work with a leading company within the built environment sector. This is the ideal time to add your experience and skills as a Customer Liaison Officer.
Hours: Monday to Friday - Full Time
You must have a valid driving licence
Responsibilities:
- To promote and help deliver a high standard of Customer Care to all residents
- Assist in monitoring, evaluation and control of service performance
- Ensure strong communication links exist between the resident, the client and operational team to enable works to be managed effectively
- Act proactively to ensure that any issues that arise are dealt resolved quickly and effectively
- Co-ordinate and attend meetings with residents, updating diaries, records and reports
Qualifications:
- Over 2 years experience in a customer service role or similar
- Valid driving licence
- Working knowledge of Microsoft Office and Excel
- Excellent communication skills both written and verbal
- Some flexibility of working hours may be required (evening meetings)
- Self motivated and calm under pressure
Benefits:
- 25 days holiday + 8 UK Bank Holidays
- Health Cash plan
- Life assurance
- Retail and leisure scheme
- Cycle to work scheme
- Pension auto enrolled after 3 months
Apply now!
