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A Part Time Customer Service Advisor is sought to provide exceptional service and support within the property sector. The role involves managing customer enquiries, providing information on services, and ensuring a high level of customer satisfaction.
Client Details
The firm is a well-established property company in Brighton.
Description
As a Part Time Customer Service Advisor your responsibilities will include:
- Responding promptly to customer enquiries via phone, email, or face-to-face meetings.
- Providing accurate information about the company's services.
- Handling customer complaints, providing appropriate solutions and alternatives within the time limits and following up to ensure resolution.
- Keeping records of customer interactions, transactions, comments, and complaints.
Profile
A successful Part Time Customer Service Advisor should have:
- Excellent communication skills.
- A knack for problem-solving.
- A positive, patient, and friendly attitude.
- Strong computer skills, including Microsoft Office Suite.
Job Offer
- An hourly salary rate of approximately £12 - £14 per hour
- A professional and supportive work environment.
- Opportunities for personal and professional growth.
- Part Time Hours
