Technical Support Assistant

In Technology Group Limited

Posted 2 days ago, valid for a month

Brighton, East Sussex BN2 1RD, England

£30,000 per annum

Full Time

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Sonic Summary

The Technical Support Assistant position offers a salary range of £27,000 to £32,000 depending on experience.
This role is based in Brighton's tech industry and is ideal for individuals passionate about technology and customer support.
Candidates should have experience in providing software and hardware support, particularly with Access Control Systems.
Key skills required include knowledge of Microsoft Windows OS, IT networking, and MS-SQL.
The company seeks problem solvers with excellent communication skills who thrive in teamwork environments.

Technical Support Assistant - up to £32,000
Exciting Opportunity in Brighton's Tech Industry
Brighton
Salary: £27,000 - £32,000 DOE + Excellent Benefits

Are you passionate about technology and providing outstanding customer support? Our client, is seeking a dedicated Technical Support Assistant to join their vibrant team based in the heart of Brighton. This permanent role is an excellent opportunity for someone eager to further their career within the dynamic Technology sector.

It is extremely beneficial to have experience support Access Control Systems.

Key Skills and Experience:
** Experience providing software / hardware support
** Knowlegde of Access Control systems
** Microsoft Windows OS
** Windows Server
** IT Networking Knowledge - TCP/IP
** MS Access
** MS-SQL (Management Studio)

As a key player on their technical support team (access control), your day-to-day responsibilities will involve:

- Troubleshooting user issues with precision and patience
- Providing detailed product knowledge and assistance
- Working collaboratively across departments to improve client satisfaction

We're looking for candidates who demonstrate:

* **Problem-Solving Skills:** Ability to diagnose problems efficiently.
* **Communication Excellence:** Clear articulation of solutions both verbally & written.
* **Teamwork Dynamics:** Collaborative nature that thrives in group settings.

If this sounds like it aligns with your skillset, we would love for you to bring your expertise into play as part of our innovative company culture where every voice matters. Join us at the forefront of technological advancement-apply today!

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

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