Technical Support Engineer

Smart Recruit IT

Posted 23 days ago, valid for 7 days

Brighton, East Sussex BN1 8EG, England

£30,000 - £36,000 per annum

Full Time

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Sonic Summary

The position is for a Technical Support Engineer in Brighton, East Sussex, offering a salary between £28,000 and £32,000 depending on experience.
The role requires candidates to have experience in the network/IT field and a good understanding of Microsoft Windows Operating Systems.
The successful applicant will assist with client software and hardware support queries and provide in-house IT support.
Candidates must hold a full driver's license and have access to a vehicle due to the nature of the position.
The company offers benefits including flexible working hours, 28 days of holiday, private healthcare, and opportunities for career development.

Technical Support Engineer

Brighton, East Sussex

£28,000 - £32,000 (DOE) + Company Benefits

Permanent

An esteemed and fast-growing technology company is currently seeking a Technical Support Engineer / Technical Support Assistant to join their busy service desk team. The successful candidate will be joining a forward-thinking, agile company that helps thousands of customers worldwide that depend on them to secure their business.

Sound interesting? Read on…

As the Technical Support Engineer / Technical Support Assistant you must have a desire to learn and adapt to a small business environment and be willing to put in the time and effort to learn about the solutions supported by their in-house training.

Responsibilities:

Tasked to assist and helphandle both client software/hardware support queries.
Providein-house IT support requirements on a full-time basis.
Involvement in development of their products.
Troubleshoot system and network problems, diagnosing and solving hardware or software faults.

Key Skills:

Experience of working within a network/IT field
Good understanding of Microsoft Windows Operating Systems, Servers etc
Confident in dealing with stakeholders at all levels
Excellent problem-solving abilities/ Good fault diagnosis skills
Technical Support Engineer with IT networks knowledge (TCP/IP)

Desirable:

Experience with MS Access and MS-SQL (Management Studio)

** Due to the nature of the position, you must hold a full drivers license and have access to a vehicle.

Company Benefits:

Flexible working hours
28 days holiday (inc. Bank Holidays) + Extra Day for your Birthday
Workplace Pension
Private Healthcare
Excellent career path with training and development opportunities

Interested?

Apply now and we can discuss this opportunity in more detail and provide you with a more detailed job description.

At Smart Recruit IT, diversity and inclusion are at the core of our values. Join us in a journey where talent development is inclusive, and authenticity in employer branding is celebrated. Smart Recruit IT is acting as an employment agency regarding this job advertisement.

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