Technical Support Engineer
Brighton, East Sussex
£28,000 - £32,000 (DOE) + Company Benefits
Permanent
An esteemed and fast-growing technology company is currently seeking a Technical Support Engineer / Technical Support Assistant to join their busy service desk team. The successful candidate will be joining a forward-thinking, agile company that helps thousands of customers worldwide that depend on them to secure their business.
Sound interesting? Read on…
As the Technical Support Engineer / Technical Support Assistant you must have a desire to learn and adapt to a small business environment and be willing to put in the time and effort to learn about the solutions supported by their in-house training.
Responsibilities:
- Tasked to assist and helphandle both client software/hardware support queries.
- Providein-house IT support requirements on a full-time basis.
- Involvement in development of their products.
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
Key Skills:
- Experience of working within a network/IT field
- Good understanding of Microsoft Windows Operating Systems, Servers etc
- Confident in dealing with stakeholders at all levels
- Excellent problem-solving abilities/ Good fault diagnosis skills
- Technical Support Engineer with IT networks knowledge (TCP/IP)
Desirable:
- Experience with MS Access and MS-SQL (Management Studio)
** Due to the nature of the position, you must hold a full drivers license and have access to a vehicle.
Company Benefits:
- Flexible working hours
- 28 days holiday (inc. Bank Holidays) + Extra Day for your Birthday
- Workplace Pension
- Private Healthcare
- Excellent career path with training and development opportunities
Interested?
Apply now and we can discuss this opportunity in more detail and provide you with a more detailed job description.
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