Systems Operations Manager

We are working with an excellent company that is dedicated to ensuring that their workplace is a hub for creativity and innovation. They are seeking a Systems Operations Manager to become the next unique addition to their close-knit, vibrant team in Brighton. As a part of the team, you will thrive in a culture of valued collective and personal success, where you will collaborate with fun, friendly and creative individuals alike.

This company places a strong emphasis on work-life balance and is committed to nurturing your talent with unique and exciting career development plans. Here you will step into a role that allows you to truly love what you do and be yourself whilst doing it! And the perks are impressive:

• Generous Time Off: 25 days of holiday, 8 bank holidays, and your birthday off to ensure you have plenty of time to recharge.
• Health Benefits: A comprehensive Private Health Plan.
• Flexibility: Numerous opportunities to work from home.
• Team Spirit: Regular team-building activities to keep the energy high.
• Pet-Friendly Office: Enjoy lots of furry hugs in a dog-friendly workspace.

The work you do here is important and impactful and our client is proud of being the best as what they do. Their ideal candidate will be:

• 3-5 years in operations or systems administration, ideally in a digital media agency or fast-paced setting
• Proficient in business software like MS Dynamics (CRM), Monday.com, and similar platforms
• Strong understanding of business workflows and using technology to enhance them
• Experience managing technology projects from selection through implementation and optimisation
• Demonstrated success in driving operational improvements through technology and process optimisation
• Analytical mindset with strong problem-solving skills and proactive in identifying inefficiencies
• Skilled at managing multiple projects and priorities in a fast-paced environment
• Proven ability to work with vendors and teams to resolve complex issues and improve operations
• Excellent interpersonal skills for cross-department collaboration and clear communication of technical concepts

No two days working here will be the same, but generally as a Systems Operations Manager you can expect to be responsible for:

• Manage and optimise core software platforms (e.g., MS Dynamics, Monday.com) to meet business needs
• Collaborate with departments to identify inefficiencies and implement technology-driven solutions
• Provide technical support, training, and act as subject matter expert for key platforms
• Develop scalable, efficient processes with department heads
• Drive process automation and integration across platforms
• Document and standardise operational procedures for technology use
• Research and propose emerging technologies to enhance operational efficiency
• Lead evaluation and selection of new technology solutions aligned with business strategy
• Manage vendor relationships for optimal support and resource efficiency
• Gather and incorporate feedback from cross-functional teams to improve systems
• Oversee system administration, upgrades, and maintenance
• Monitor performance, troubleshoot issues, and implement preventative measures
• Ensure software security and regulatory compliance

Creativity, vibrancy, and personality aren't just welcomed - they're celebrated. Join this team and make work exciting!

If you are interested in this Systems Operations Manager role and would like to find out more, please contact Jamie Watson at Clearline Recruitment, or apply now!

Job Title: Systems Operations ManagerSalary: £45,000 - £55,000 per annum (dependent on experience)Location: Brighton (Hybrid)Full Time, Permanent