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Insurance Broker Accounts (IBA) Manager - London
Sanderson are partnering with a market leader in the Insurance industry. Our client is seeking an analytical, detail-oriented individual to join their growing Insurance Broker Accounts (IBA) team. Based in London, this role involves managing client money, overseeing a team of associates, and maintaining key relationships with clients and insurance underwriters.
Key Responsibilities:
- Lead and manage the IBA bureau team across London and Brighton.
- Monitor KPIs/SLAs and ensure team performance meets business requirements.
- Act as the escalation point for technical queries and oversee payment approvals.
- Build and maintain strong relationships with clients and underwriters.
- Support system process reviews and testing to stay updated with market changes.
Candidate Requirements:
- Finance or IBA background, with a good understanding of insurance principles and FSA client money rules.
- Experience with London Market trading platforms and desktop software like Excel, Power BI, and Brokersure.
- Strong leadership, communication, and organizational skills, with a keen eye for detail and problem-solving ability.
- Proven line management experience.
This is a fantastic opportunity to join a dynamic team and advance your career in the insurance industry.
