Product Manager

At the heart of Paxton, we are innovators, we look for ways of harnessing new technology to provide better solutions for our customers. We're a global brand with nearly 40 years of experience, our team of over 400 employees is spread around the world.

We pride ourselves on creating a vibrant environment, with a focus on excellent company culture. Our teams make Paxton a great place to work with brilliant benefits that come with any role at Paxton, with an emphasis on career progression, training and development, and recognition of achievement for every employee.

So, what are the benefits?

• Hybrid working - Tuesday and Thursdays
• We run a great social calendar with wine tasting, cooking classes, onsite yoga, staff parties and more. It’s rare you won’t see something going on!
• Tech, bike, and travel or season ticket loans.
• Private medical insurance (Opt in) and healthcare cash-back plan.
• Discounted fitness memberships up to 75% off in your area.
• 25-days holiday plus bank holidays, and you can buy & sell up to 5 days a year.
• Recognised as one of the Best Companies to Work for in the UK, by Best Companies™.

About the role

Join our Product Management team based in our Brighton office, where you will be responsible for the lifecycle management of the existing portfolio of Paxton products as well as the creation, governance, and successful delivery of new products to market. You will own and be the expert of your product category and successfully see through and support the delivery of designated projects.

• You will need to understand your market thoroughly through on-going market analysis, competitor tracking and customer interaction to form product strategies and ensure Paxton remains competitive in product range, features, and innovation.
• Communicate and work with cross-functional teams to ensure that customer needs are always understood and delivered.
• Own the development and writing of product documentation including installation instructions, application notes and detailed data sheets.
• Be the product expert, assisting marketing develop content and ready to answer any questions that cannot be answered by our customer support team.
• To visit customer sites to gather key information and feedback that can be used to help improve our products and services.
• Remain up to date on the progress of all new development projects, as well as general challenges with the existing product range.
• Track the performance of your product category in the market, monitoring changes to the GPM and profitability across all products and propose adjustments as and when required.
• Manage the end-of-life process and obsolescence projects as required.

What are we looking for?

• You will have solid experience working within a similar role, ideally as a Product Manager/Owner within a technology company focused on delivering software solutions.
• Demonstratable experience of taking both new and updates to existing products from conception through to successful delivery to market.
• Excellent communication skills and the ability to working effectively in a team environment, and lead discussions with cross functional teams.
• Strong ability to make decisions with confidence and apply these with positive conviction, to inspire the cross functional teams.

The right attitude is more important to us than your skills or experience. If you’re excited about a role but your existing experience doesn’t match up with every element of the job description, we encourage you to apply anyway.

We want to collaborate with you and hear your ideas, most of all, we want people to enjoy the journey with us. Take a look at what our team thinks of working at Paxton on our company careers page.