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- Diarising work keeping a 1-31 system.
- Arranging day to day repair work liaising with landlords, tenants and contractors.
- Ensuring invoices are received and signed off within a timely period of works being completed.
- Inspecting work before signing off invoices.
- Regular property visits and reports to landlords.
- Ensuring the gas safety/electrical safety records are kept up to date.
- Ensure adequate keys are held for managed properties.
- Prepare keys for contractors.
- Ensure electric keys and gas cards have credit ready for new tenancies and for contractor use
- To keep up to date with day-to-day digital filing.
- Provide a first-class service dealing with enquiries and ensuring correct procedures are followed.
- Assist in creating systems to improve service delivery and ensure compliance standards are not compromised.
- Attend any relevant training courses that are appropriate to the job title and specification.
- To use a pool car in the course of business as described above.
- Carry out pre-vacating inspections to advise of condition of properties for re-marketing. Organise schedule of works if required
- Inspecting properties after tenants vacate, arrange works orders, organising works ready for new lets in a timely manner. •
- Provide/assist Residential Property Manager with dilapidation cost to charge from deposits • Carry out Renewals / Rent reviews
- Carry out changeovers
- Excellent telephone manner
- Excellent organisational skills
- Computer literate
- Excellent communication skills
- Excellent customer service skills
- Ability to work as part of a team
- Ability to use own initiative
- Ability to work well under pressure
- Ideally at least 1 years’ experience in AST Property Management
- Ideally ARLA Propertymark (level 3) qualified
- Clean full driving licence essential
