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Contract Support Administrator

THRIVESW LIMITED
Posted 19 days ago, valid for 21 days
Location

Bristol, City of Bristol BS6 5EX

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The National Facilities Services Company in Knowle, Bristol is seeking a Contract Support Administrator with a strong customer service background.
  • Candidates should have a minimum of 2 years of experience in a similar administrative role and a salary of £25,000 to £30,000 per year is offered.
  • The position involves processing scheduled and reactive work orders, maintaining the Concerto CAFM system, and ensuring timely communication with stakeholders.
  • Ideal candidates will possess excellent organizational skills, IT competency, and the ability to work under pressure while maintaining strong relationships with colleagues and clients.
  • Qualifications include GCSEs in Maths and English, and preferably an NVQ or equivalent in Business Administration or Customer Service.

Are you an Administrator with a good customer services background looking for a new role which will keep you busy day in day out.

 This National Facilities Services Company based in the Knowle area of Bristol are currently looking to add to their team after a number of contract wins and a restructure. As Contract Support Administrator you will administer, scheduled reactive work orders ensuring response and completion within the required time frame(s). Update Concerto CAFM system to ensure proactive communication with all stakeholders. Key AccountabilitiesEffectively process scheduled and reactive works from initial raising of jobs through to completion and invoicing in a timely manner.Accurate inputting of information into Concerto CAFM system.Maintain excellent relationships with colleagues, client and suppliers / contractors.Liaise with directly employed engineers and sub-contractors.Assist in the collation of monthly reports.General administrative tasks as required.Attend meetings as requestedCarry out other duties as and when required by Line Manager.Technical Skills / KnowledgeMinimum GCSE’s grade C or above in Maths & English.IT experienced.Excellent organisational skills.Good written and verbal communication abilities.Preferable NVQ or equivalent in Business Administration or Customer Service. Enabling our customers to excel Qualifications / Person SpecificationExcellent interpersonal skillsExcellent telephone and communication skillsAble to prioritise and work to deadlinesExcellent attention to detailExcellent IT competency Microsoft Office including ExcelA team player, flexible, able to work under pressureFor further information on the role and the company you would be working for please APPLY NOW or get in touch with Gary Cornes

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.