Office Administrator

Job Title: Office Administrator

Location: Bristol

Salary: 27,121 - 32,486 per year

Job Type: Full time, Permanent

The Centre for Sustainable Energy (CSE) is a Bristol-based national charity that supports people and organisations across the UK to tackle the climate emergency and end the suffering caused by cold homes. We do this by sharing our knowledge, practical experience and policy insights.

The Role:

To provide effective and efficient administrative support to the project delivery staff of the Centre for Sustainable Energy supporting them with tasks associated with delivering their work. The ideal candidate will liaise with key suppliers and communicate any ongoing issues to CSE staff maintaining effective communication and working relationships across CSE.

An applicant appointed to the role will be expected to:

• Answer the phone, oversee the reception area greeting visitors and clients in a professional manner, taking accurate messages and passing them on to relevant members of staff.
• Sort out incoming post every day, franking outgoing post.
• Maintain adequate stock levels of stationery, office equipment and refreshments - ordering or buying when necessary, keeping stores tidy and readily accessible, and liaising with equipment providers (e.g. photocopiers, franking machine etc.).
• Oversee the IT and telecoms workstation set up for staff, ensuring a full working set-up is available to suit their needs, liaising with our external IT support provider and Senior IT manager to secure prompt attention to any issues arising.
• Support staff with administrative tasks associated with delivering their work, including but not limited to organising work travel and accommodation; event venue selection, booking, set up and participant registration; mailings (electronic and post); routine data entry, review and updates.
• Administer petty cash and banking as required.
• Maintain first aid and health and safety records, regularly checking first aid boxes (restocking when needed).
• Assist with the recruitment process from addressing candidate queries to arranging interview schedules.
• Support the HES project administrator with recording client data, updating databases, speaking with householders and managing bookings for retrofit projects. You will also be expected to share post responsibilities with them.
• Undertake other administrative activities as required by the Director of Finance & Operations, the Deputy Chief Executive and SLT.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• Experience of working in, overseeing, and organising a busy office environment and front-of-house experience.
• Skilled at using various Microsoft packages including SharePoint, Teams, Outlook and the Microsoft Office Suite.
• Confident, flexible and open approach to work and a willingness to learn and take on a variety of tasks.
• Ability to maintain and organise effective electronic and manual filing systems.
• Ability to develop fruitful relationships with colleagues and clients.
• Ability to use initiative, juggle competing tasks and set own priorities.
• Excellent written and verbal communication skills with the ability to assimilate information quickly and share it to others.
• Excellent attention to detail and a methodical and rigorous approach to work.
• Self-motivated with ability to work independently.
• Good time management skills, including priority setting, multi-tasking and problem-solving.

Benefits:

• You will be entitled to 25 days paid holiday (plus statutory holidays).
• CSE offer a range of benefits including subsidised bike purchase and Tech Scheme, Health Cash Plan, and a range of retail discounts.
• We will pay fees and expenses on relevant training courses.
• CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash Plan, retail discounts and discounted breakdown cover and many more.

Closing date for applications is Wednesday 10 July 2024.

Please click on the APPLY button to complete the first stage of the application process by sending your CV and Cover Letter for this role.

Candidates with the relevant experience or job title of; Personal Assistant Admin Assistant, Office Administrator, Administrator, Office Administration Assistant, Administration Clerk, Administrative Assistant, Office Coordinator, Receptionist, Secretary, Business Administrator, Support Administrator, Reception Administrator, Business Support, Executive Assistant, PA, Office Assistant, Office Coordinator, Office Manager, Clerk, Business Administrator, Finance Administrator, Finance Assistant, Accounts Assistant, Accounts Administrator, Learning and Development Administrator, may also be considered for this role.