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Were currently recruiting for a leading supplier of fire protection solutions and high-performance insulation. They are looking for a Technical Advisor to be based in Bristol for this hybrid role.
Principal Responsibilities of a Technical Advisor
General
- Demonstrate continuous improvement.
- A high level of accuracy in delivery.
- To comply with the department filing structure, including the accurate recording of project data and working in accordance with all department quality assurance procedures.
External Customer
- To answer all technical enquiries and undertake any further action that is required to satisfy the enquiry.
- To understand the assess the risk in accordance with company policy prior to release to client.
- To be mindful of the customer perspective and communicate advice in an appropriate manner
- To supply specialist CAD details to Customers on on-going projects.
- To provide guidance and advice to client to enable them to achieve sign off from relevant parties.
Internal Customer
- To provide Technical Assistance to Marketing, Systems development & system support departments.
- Help train Technical Team members & external sales teams in all aspects of the product and systems were required.
- To give Auto CAD training to internal personnel as required.
Skills/Experience
- Educated to A level standard.
- Having a qualification such as HNC/HND educated in a Building, Architect or Structural Engineering related field or a person who can demonstrate work experience in a relevant trade would be an advantage.
- Good all-round computer skills with focus on MS Office
- A strong level of technical experience
- A clear communicator through all media in English
Able to work permanently in the UK, without sponsorship or needing to apply for a VISA.
All new hires must compete an IFE level 3. After they pass probation (6 months) they will then have 18 months to study and pass the exam ( the organisation will pay for the certification as it is a business requirement).
- TA1 is a very junior role so open to those who have just done A levels/college or no degree but relevant experience.
- TA2 is slightly more experienced. Wed expect degree/HNC/apprenticeship and AutoCAD experience.
Sharples Davies guide on salary for a Technical Advisor
- TA1 Negotiable base salary
- TA2 Negotiable base salary
Other Benefits of a Technical Advisor
- 10% Bonus
- Pension
- 25 days + stats
- Free and confidential employee assistance program
- Online discount scheme
- Cycle Scheme
- Childcare vouchers
- Perform annual salary reviews
If youre interested in this Technical Advisor role, get in touch with Olivia today!
01257 483 940
