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Case Handler

Huntswood
Posted 11 days ago, valid for 10 days
Location

Bristol, City of Bristol BS6 5EX

Salary

£165 per day

Contract type

Full Time

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Sonic Summary

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  • Huntswood is seeking experienced complaint handlers with a minimum of 12 months of financial services complaint handling experience and business banking product knowledge is preferred.
  • The role involves providing high-quality service to customers by resolving their complaints in a timely manner, with an initial contract of 5 months.
  • The position is based in Bristol City Centre, offering hybrid working options after the induction training, and requires a commitment to work at the client's office.
  • The salary for this role is a day rate of £165, and working hours are 40 per week, Monday to Friday between 08:00 and 18:00.
  • Huntswood emphasizes the importance of their values and aims to make a positive difference through their team of associates.

Immediate starts available for experience complaint handlers with banking experience. If you have dealt with banking complaints and want to join a great team, then read on.

As a Case handler you will provide a high-quality service to customers by resolving their complaints on time.

Start Date: 16th September 2024

Day Rate: £165 - Umbrella only recruitment - This is only available to individuals working via an Umbrella company, we can assist you with this

Location: Bristol City Centre - Hybrid working available after induction training

Working hours: 40 per week, Monday to Friday between 08:00-18:00

What Huntswood can offer you - An initial 5 month contract and the chance to build a relationship with Huntswood, which will open doors to further campaigns in the future and allow you to gain more valuable experience for the future

What skills you need.

  • A minimum of 12 months financial services complaint handling experience
  • Business Banking product experience would be beneficial
  • Excellent communication and people skills
  • Commitment to work at client's office in Bristol
  • Strong attention to detail
  • Ability to navigate through a number of in-house databases
  • Good MS Office skills, particularly MS Word

Huntswood is an organisation born of the desire to make a positive difference and key to that are people in the organisation. So, if you want to join this growing team of excellent associates and make a positive difference apply now!

'It's not just about what we do, but the way we do it. And it's our values that make us special.'

To help you stay safe in your job search Huntswood will only ask for contact details via email when first contacting you and not any other personal details.

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By applying, a Reed account will be created for you. Reed's Terms & Conditions and Privacy policy will apply.