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Telephone Collections Clerk

Hays Specialist Recruitment Limited
Posted 10 hours ago, valid for 9 days
Location

Bristol, City of Bristol BS6 5EX

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • This role involves managing inbound and outbound calls to recover outstanding debts while maintaining professionalism during difficult conversations.
  • Candidates must have previous experience in a call center or credit control role and possess strong communication and IT skills.
  • The position offers a competitive salary with opportunities to earn more based on achieving targets.
  • Additional benefits include working with a friendly team, parking, a pension plan, and potential for career development.
  • Applicants should be prepared to follow strict processes and guidelines in debt collection and have strong problem-solving abilities.

Your new companyBristol based business

Your new role

  • Managing inbound and outbound telephone calls from businesses and individuals to recover outstanding debts.
  • Handling difficult conversations remaining sensitive and professional at all times.
  • Keeping systems up to date and accurate at all times as per the conversations had.
  • Following strict processes and guidelines regarding debt collection.
  • Striving to achieve targets individual and as a team.

What you'll need to succeed

  • Previous experience of working in a call centre or credit control type role is essential.
  • Great communication skills both verbally and written.
  • The ability to strive towards targets - earning more money based on your achievements.
  • Strong IT skills with the ability to quickly pick up new systems and databases.
  • Strong problem solving abilities.

What you'll get in return

  • Work with a friendly team.
  • Parking.
  • Pension.
  • Development within this team possible.

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. INDHAF

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.