Branch Manager

Branch Manager

We are seeking a highly motivated Branch Manager / Depot Manager to lead our Bristol depot's operations. As Branch Manager / Depot Manager, you will oversee all depot activities, ensuring excellent customer service, operational efficiency, and adherence to company policies. This role is perfect for someone with experience in distribution/ logistics / warehouse with a strong Team Leadership and customer focus.

This is an exciting opportunity for an experienced Branch Manager / Depot Manager to make a significant impact in a well-established company that in return can offer continued career development and attractive employee benefits.

Ideal Location - Bristol, Bath, Weston Super Mare, Berkeley, Wells, Filton, Portishead, Shepton Mallet, Axbridge, Bradley Stoke, Gloucester

Salary: dependent upon experience + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities

Key Responsibilities:

• Manage and motivate branch / depot staff to improve service levels and meet KPIs through coaching and development.
• Oversee distribution and customer service teams, collaborate with sales to achieve profitability, and optimise vehicle delivery routes.
• Manage stock levels, lead quarterly stock takes, and make key decisions about inventory.
• Deliver top-tier service, address customer complaints, and maintain a culture of customer-centricity.
• Ensure compliance with health and safety regulations and company policies.
• Implement corrective actions based on customer service reports and optimise logistics and operational performance.
• Regularly update senior management on depot performance, new initiatives, and business needs.

Ideal Qualifications & Experience:

• 2-4 years' experience in distribution/logistics management, with a proven track record.
• Experience in change management and digital transformation.
• Ideally have good knowledge of Warehouse Management Systems (WMS) and Microsoft Operating Systems.
• Proven leadership, people management, and customer service skills.
• Ability to analyse performance metrics and implement corrective actions.

How to Apply:

Please submit your CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on (phone number removed).

JOB REF: 4245RCA - Branch Manager