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Service Desk Analyst - Bristol

Experis UK
Posted 6 days ago, valid for a day
Location

Bristol, City of Bristol BS1 6WS, England

Salary

£30,000 per annum

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • An exciting opportunity for a Service Desk Analyst is available in North Bristol, supporting an internal user base of 700 people.
  • Candidates should have experience in a 1st line role or a strong customer service background with knowledge of IT areas like Networking and M365.
  • The role involves providing 1st and some 2nd line support through various channels while adhering to SLA targets.
  • This position requires on-site work five days a week and offers good benefits, training, and career progression, with a competitive salary.
  • Candidates should be prepared for a shift pattern covering operations from 7.30am to 5pm.

Service Desk Analyst - Bristol

An exciting opportunity to join an established client of mine based in North Bristol who are seeking a new member of their Helpdesk team which support an internal user base of 700 people.

This could be suitable for someone with experience in a 1st line role or perhaps someone with a background in customer service and a keen interest and knowledge of Information Technology areas such as Networking, Windows desktop environments, M365 environments etc. Excellent training opportunities will be provided for the successful candidate.

The Service Desk Analyst will be providing 1st line (and some 2nd line level) support via phone, email or face to face and will be working to set SLA targets.

This role requires 5 days a week on-site working in an office in North Bristol that is easily accessible via the M4/M32 motorway network.

The team cover a shift pattern operating from 7.30am - 5pm.

Good benefits, training and career progression are offered together with a competitive basic salary.

If this Service Desk Analyst role sounds of interest please get in touch with your latest CV.

People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.