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Customer Services Administrator

Travail Employment Group
Posted 14 hours ago, valid for 19 days
Location

Bristol, City of Bristol BS1 6WS, England

Salary

£22,920 per annum

Contract type

Full Time

Life Insurance

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Sonic Summary

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  • The position is for a Customer Services Administrator based in Emerson's Green, Bristol, offering a salary of £22,920 per annum.
  • This permanent role requires candidates to have previous experience in customer service administration or a similar administrative role.
  • Working hours are from 09:00 to 17:00, Monday to Friday, within a supportive team environment of 4 people in a larger team of 18.
  • Key responsibilities include processing orders, procuring components, managing engineer expectations, and maintaining communication with stakeholders.
  • The company offers 28 days of holiday, a pension scheme, on-site parking, and additional benefits, with opportunities for training and career development.

Customer Services Administrator

22,920 per annum, Permanent, 09:00 to 17:00pm M-F, BS16 Emerson's Green, Bristol, 28 days Holiday, Pension, On-site Parking plus more.

Established since 1965, A new opportunity has become available for a customer services administrator to join an engineering business to work within their procurement office. Holding long-standing contracts with national organisations, working within a team of 4 as part of a wider team of 18, the customer services administrator role will see you working within a team orientated culture:

  • Acting as one of the first points of contact within the team along with your colleagues to order process
  • To procure components from external suppliers within engineer's time scales
  • To manage expectations of the engineers of delivery of products
  • Input order information and maintain communication throughout
  • Email correspondence with the Engineers or contracts providers
  • Work with the wider team to ensure smooth running of contracts

The successful customer services administrator will have a need to hold confident IT skills, be communicative, accurate when inputting data and have previous experience from within a contracts administrator, customer services administration or administrator's role. With additional team members, a team leader and an operations manager all there to give you support and full training will be provided.

This national, long standing employer have 27 branches across the country and are highly respected as delivering the highest quality in customer services. Giving the customer services administrator full support in training, you will be given the opportunity to take ownership and responsibility over your work, treated as a valued member of the business and will gain the opportunity to build a rapport directly with engineers.

Their team are inclusive, supportive and fun and ready to welcome a new colleague into their environment.

Benefits Include :

  • 28 days holiday including bank holidays (increasing to 33 days)
  • Pension
  • Christmas office shut-down.
  • Working within a personable team spirited environment
  • Retail discount scheme and employee rewards scheme
  • Life assurance of 2 x salary
  • On-site parking

Apply today for immediate consideration - you can also apply direct to (url removed).

For further information, please feel free to call Richard Hughes on (phone number removed) / (phone number removed).

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.

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