Back to search
Job Title: Client Services Manager
Location: Bristol, UK- Hybrid
Salary: c£50,000
(Fixed Term Contract until April 2026)
Do you have a passion for the environment and sustainability?
Would you like to work for a company that is accelerating change towards an environmentally sustainable world?
If the answer is YES, then this is the company for you!
About the Company
CAP Resourcing are proud to be working with an industry leading sustainability compliance company who are seeking a dynamic Client Services Manager to lead a dedicated team and drive client satisfaction and retention. They are committed to sustainability and have a positive impact on the environment. They are also a Certified B Corp, committed to balancing profit with their social and environmental impact .
About the Role
Our client is looking for a motivated and results-oriented Client Services Manager to lead their Client Services Team. The purpose of this role is to lead and manage the Client Services Team who serve as the face of the company and key communicators, to their global client base.
The successful candidate will be responsible for driving sales, delivering excellent customer service and compliance
Key Responsibilities include but not limited to:
-
Line manage a team of 8 account managers
-
Drive sales and deliver added value to customers
-
Ensure member retention and satisfaction
-
Deliver compliance support to members
-
Attend key client meetings
-
Plan client communications and in-person seminars
-
Grow the business through profitable, sustainable growth of our client base
-
Monitor, review, and improve the efficiency of existing processes
-
Resolve client submission queries
Skills and Experience
The ideal candidate will have strong leadership and management skills with proven influencing skills and sales ability. You will also be an excellent communicator and can motivate and develop others.
What you will receive
In return you will receive a competitive salary (c£50,000), 28 days holiday plus bank holidays and a comprehensive benefits package including life insurance, pension, bonus, and more.
If you are passionate about leading a team in a fast-paced, purpose-driven environment, this role could be for you!
Apply now to be a part of an organization committed to driving environmental and social sustainability
