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Client Success Manager

Client Success Manager

VERTECH GROUP (UK) LTD

Posted a month ago, valid for 11 days

Bristol, City of Bristol BS1 6WS, England

£45,000 per annum

Full Time

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Sonic Summary

The Client Success Manager position is home-based with a primary focus on Bristol and requires frequent travel to Brighton and customer sites.
The salary for this role is between £40,000 and £45,000, plus benefits.
Candidates should have significant experience in an MoD engineering support role or a UK defence-related business, with knowledge of UK military aviation regulations.
Essential skills include being customer-focused, an effective communicator, and the ability to convey complex technical subjects to non-technical stakeholders.
SC level clearance is required or the ability to achieve it, while knowledge of the software industry and Agile methodologies is a plus.

ClientSuccess Manager

Location:Home-based, with a primary focus on Bristol, and frequent travel to Brighton and customer sites

Salary: c40K 45K + Benefits

ClientSuccess Managerrequired by well-established Software Solutions Provider!

This is a pivotal role within the Customer Support Team, where youll be responsible for supporting a variety of software products and services, while engaging with customers at the stakeholder level through all phases of the service lifecycle

Essential:

Significant experience in an MoD engineering support role or UK defence-related business, with demonstrable knowledge of UK military aviation regulation, policy and processes
Customer-focused
Effective communicator with good presentation skills
Able to assimilate complex technical subjects and communicate to non-technical stakeholders
SC level clearance or able to achieve it

Nice-to-have:

Knowledge of the software industry and Agile methodologies
Knowledge of ITIL guidelines

Tremendous opportunity with plenty scope to progress in a friendly, collaborative environment!

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