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Customer Service Account Manager

Reed
Posted 12 days ago, valid for 14 days
Location

Bristol, Gloucestershire BS16 7AE, England

Salary

£28,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position is for a Customer Service Advisor / Print Estimator with an annual salary of £28,000 located in North Bristol.
  • The role requires exceptional customer service skills or account management experience, with a background in the print industry being advantageous but not essential.
  • Daily responsibilities include managing key accounts, providing print job estimates, and overseeing customer projects from start to finish.
  • Candidates should possess strong communication skills and the ability to manage multiple accounts simultaneously, ensuring customer satisfaction.
  • This full-time office-based role offers a supportive work environment and the opportunity to make a significant impact on customer experience.
Customer service advisor / Print Estimator 
  • Annual Salary: £28,000
  • Location: North Bristol
  • Job Type: Full-time

We are seeking a Client Services Estimator to join a bustling Print business in North Bristol. This role is ideal for someone with exceptional customer service skills or account management experience. A background in the print industry is advantageous but not essential for candidates who excel in customer relations.

Day-to-day of the role:
  • Managing key accounts and providing estimates for print jobs as required.
  • Engaging with key customers to understand their print needs and requirements.
  • Addressing any customer service questions and queries throughout the process.
  • Overseeing customer projects from inception to completion, ensuring a seamless experience.
  • Maintaining strong relationships with clients and providing outstanding customer service.
Required Skills & Qualifications:
  • Exceptional customer service or account management experience.
  • Background in the print industry is beneficial but not mandatory.
  • Strong communication and interpersonal skills.
  • Ability to manage multiple accounts and projects simultaneously.
  • Proficiency in managing customer relationships and ensuring customer satisfaction.
Benefits:
  • Competitive salary of £28,000 per annum.
  • Office-based role with standard working hours for work-life balance.
  • Opportunity to work in a dynamic and supportive environment.
  • Chance to manage key accounts and make a significant impact on customer experience.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.