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A service organisation based in Emersons Green is currently recruiting a Customer Service Administrator to join their team.
Working for a well-established, family-run organisation, this is an excellent opportunity for anyone looking to further their career within this field.
Duties will include:
- Schedule appointments, ensuring efficient allocation of resources
- Prepare, administer and service contracts
- Handle incoming inquiries from customers and deal with queries and provide updates
- Maintain accurate record of contracts
- Monitor contract performance, ensuring all obligations are met
- Prepare and process invoices
- Log jobs accurately on CRM
The successful candidate will have worked in an office environment previously and be comfortable communicating with people both over the phone and face to face.
