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Customer Service Manager - Avonmouth
Our long term client is seeking a passionate and driven Customer Service Manager to join their expanding team.
About the Role
As the Customer Service Manager, you will:
- Lead and oversee a close knit customer service team, ensuring high levels of customer satisfaction.
- Collaborate with Sales, Production, and Logistics teams to support business growth.
- Oversee order processing, exports, and key account management.
- Monitor stock levels, resolve customer complaints, and ensure on-time deliveries.
- Mentor and develop your team to drive performance and foster a proactive work environment.
What We Offer
- Competitive salary: Up to 37,500 per year + annual bonus.
- 25 days holiday plus bank holidays (pro rata) and Christmas shutdown.
- Enhanced pension contributions and private healthcare scheme.
- Free on-site parking and additional perks like a cycle-to-work scheme and wellbeing programme.
About You
- Proven leadership and team management experience.
- A genuine passion for delivering exceptional customer service.
- Strong communication and problem-solving skills with a results-driven mindset.
- Detail-oriented, adaptable, and proactive in identifying improvements.
- Reliable commute to Avonmouth is essential.
Details
- Full-time, Monday to Friday.
- Immediate start available.
If you're ready to lead a dynamic team in a growing global business, apply now!
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Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
